Social Media Policy for Third-Party Users

1. Purpose

This Social Media Policy outlines the expectations and guidelines for third-party users interacting with the social media accounts of our Wyoming Health Council (WHC) project. Our goal is to maintain a safe, respectful, and informative online community.

2. Scope

This policy applies to all third-party users, including patients, visitors, vendors, community members, and other stakeholders who interact with the clinic's social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, and any other official online channels.

3. Guidelines for Third-Party Users

To promote a positive experience on our social media channels, we ask all users to adhere to the following guidelines:

  • Respectful Communication: Users should communicate respectfully and refrain from using offensive, defamatory, or abusive language. Hate speech, harassment, and discrimination based on race, gender, sexuality, religion, or any other protected characteristic will not be tolerated.

  • Confidentiality and Privacy: Do not post personal health information (yours or others) on the WHC’s social media pages. Wyoming Health Council is committed to protecting patient confidentiality in accordance with HIPAA and other applicable privacy laws. Posts or comments that include personal medical information will be removed.

  • Relevant Content: Comments and posts should be relevant to the WHC's services, health education, or topics related to family planning and reproductive health. Irrelevant or off-topic comments may be removed.

  • No Endorsement of Third-Party Content: Comments and posts by third-party users do not constitute endorsements by the WHC. The WHC is not responsible for the accuracy of information posted by third parties.

4. Prohibited Activities

As a guest posting content to any Social Media Site on the internet, you agree that you will not:

  • Post anything that could violate any local, state, federal and international laws and regulations.

  • Post misleading, inaccurate, or false information.

  • Share spam, advertisements, or promotional content unrelated to the clinic's mission.

  • Transmit any material (by uploading, posting, email or otherwise) that contains software viruses, worms, disabling code, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.

  • Share copyrighted materials without permission.

  • Engage in threats, harassment, or behavior that could be considered abusive.

  • Post content that promotes illegal activities or substances.

  • Disclose personal information about others without their consent.

The above activities are strictly prohibited and may result in the removal of content or blocking of the user.

5. Monitoring and Moderation

The WHC reserves the right to monitor all social media channels and moderate user-generated content to ensure compliance with this policy. The WHC reserves the right to monitor, prohibit, restrict, block, suspend, terminate, delete, or discontinue your access to any Social Media Site, at any time, without notice and for any reason and in its sole discretion. While we aim to review all content regularly, we may not be able to respond to all comments or messages promptly.

6. Disclaimer

YOU EXPRESSLY ACKNOWLEDGE THAT YOU ASSUME ALL RESPONSIBILITY RELATED TO THE SECURITY, PRIVACY, AND CONFIDENTIALITY RISKS INHERENT IN SENDING ANY CONTENT OVER THE INTERNET.

You shall defend, indemnify, and hold the WHC and its corporate affiliates and their respective officers, directors, employees, contractors, agents, successors, and assigns harmless from and against, and shall promptly reimburse them for any and all losses, claims, damages, settlements, costs, and liabilities of any nature whatsoever (including reasonable attorneys' fees) to which any of them may become subject arising out of, based upon, as a result of, or in any way connected with, your posting of any content to a Social Media Site, any third party claims of infringement or any breach of this Policy.

By posting any content on any Social Media Site, you grant the clinic the irrevocable right to reproduce, distribute, publish, and display such content and the right to create derivative works from your content, edit or modify such content, and use such content for any clinic purpose.

7. Disclaimer for Medical Advice

Content posted on our social media platforms is for informational purposes only and should not be considered medical advice. Users should consult a healthcare provider for personal health concerns. The WHC is not responsible for third-party content and does not guarantee the accuracy of such content.

8. Reporting Violations

If you encounter content that you believe violates this policy, please report it to the clinic's social media administrator by [srichardson@wyhc.org]. We will review and address the issue promptly.

9. Policy Changes

The WHC reserves the right to update or modify this Social Media Policy at any time. Changes will be posted on the relevant social media channels and the WHC’s official website.

10. Agreement

By interacting with our social media channels, you agree to abide by this Social Media Policy. Failure to comply may result in the removal of content, restricted access, or other actions deemed necessary by the clinic.